Frequently Asked Questions

Has the information been reviewed by medical professionals?

Yes. The information has been obtained through multiple sources and has been reviewed by an advisory group of cardiothoracic surgeons, nurses, and physician assistants. The medical editor on this project is Nan Lambert, PA-C, FAPACVS. Nan is a graduate of the University of Alabama, School of Medicine and Allied Health. She is a board certified Senior Physician Assistant (PA) and has been a practicing cardiovascular PA for more than 20 years. Nan is a pioneer in the field of endoscopic vein harvesting and has been published in this area of expertise.

What if I have questions about the content or any of the guidelines or restrictions?
Contact a professional healthcare professional immediately. Discuss any and all medical questions with your doctor. RecoverRite® is not a Health Care Provider: OUR PRODUCTS ARE NOT A SUBSTITUTE FOR MEDICAL ADVICE. The information published or made available through RecoverRite® is not intended to replace the services of a physician, nor does it constitute a doctor-patient relationship. The Content is not intended to be a substitute for professional diagnosis or treatment. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE, OR DELAY IN SEEKING IT, BECAUSE OF SOMETHING YOU HAVE READ IN OUR NOTEBOOKS OR HEARD IN OUR VIDEO. NEVER RELY ON THIS INFORMATION IN PLACE OF SEEKING PROFESSIONAL MEDICAL ADVICE.

When will my order ship?
Orders ship the following business day.

How long will it take to receive my order?
Depending on the method of shipment you choose, your order will arrive as follows:

  • USPS Media Mail – arrives in 6-7 days
  • USPS Priority Mail Flat Rate Envelope/Box – arrives in 2-3 days
  • UPS Ground – arrives in 4-5 days
  • UPS 2nd Day Air – Arrives in 2 days

What happens if my order arrives damaged?
Please contact [email protected] with a description of the damage and you will be contacted by a representative about a replacement.

May I return or refund my item(s)?
Returns are only accepted for damaged items. Refunds will be provided for original purchase price only. (Shipping and handling is NOT refundable). Refunds and returns must be within 30 days from the date of purchase. For a refund, all items must be unopened and still in their plastic wrap.